Evette Baker, Vice President of Operations

Evette Baker is the Vice President Operations for SPARKS and Customer Care Solutions. In this capacity, Ms. Baker directs the organization’s development in the areas of operations and sales.

Ms. Baker joined SPARKS and Customer Care Solutions in 1999. She is responsible for operational and strategic leadership of 10 branches, including operational enhancements, customer satisfaction, new client relationships and strategic alliances. She facilitates the implementation of appropriate change management initiatives and reviews current development programs to ensure adherence to company goals, as well as being responsible for continually building the company’s stock of human capital and encouraging employee development.

Prior to joining SPARKS and Customer Care Solutions, Ms. Baker has acquired more than fifteen years of industry experience. Her experience lies in the areas of operations, sales, strategic alliances, total turnarounds, and vendor on-premises. During this time, she was responsible for enabling organizations to achieve superior quality deployment, exceptional profit management and a competitive advantage.

Ms. Baker received her bachelor's degree in Human Resources Development from Georgia State University. Ms. Baker is a member of the American Staffing Association.